Artificial Intelligence and Machine Learning Conference

August 15, 2019 - August 15, 2019

Philadelphia, Pennsylvania, United States

08/15/2019 09:00 08/15/2019 17:00 America/New_York Cybersecurity Conference: Artificial Intelligence and Machine Learning Conference For more info, please visit: https://infosec-conferences.com/events-in-2019/ai-ml-learning-conference/ Philadelphia, United States


Conference Description (submitted by organizer)

The theme of this year’s conference is using artificial intelligence and machine learning to improve the customer experience.

From improving the efficiency of the customer experience to generating new insights and building deeper relationships with customers, artificial intelligence and machine learning is transforming the way companies around the world engage with their customers. At Comcast, we see artificial intelligence and machine learning as powerful tools for improving the customer experience. Artificial intelligence and machine learning is empowering our agents and enabling self-service tools, like the Xfinity Assistant, to provide smarter, more efficient interactions. Artificial intelligence and machine learning is monitoring our network to predict when a problem will occur so we can minimize any impact to our customers. And artificial intelligence and machine learning allows us to engage our customers at the right time, with the right messages, through the right channel to help ensure they are having the best possible experience with our products.

At this year’s conference, we will hear from companies that have already used artificial intelligence and machine learning to improve the customer experience, and explore the potential of emerging artificial intelligence and machine learning research and technology to create new and innovative ways to engage with customers.