Building loyalty under pressure in modern travel platforms

Travel and hospitality platforms are balancing seamless customer experiences with growing fraud exposure. This webinar examines how convenience across booking, account access, and loyalty programs can expand the attack surface. With industry research estimating an average of 11 million dollars in annual fraud losses, the session highlights how compromised accounts can lead to loyalty theft, high value bookings, and disputes that surface weeks later.

Speakers explore why trust can no longer be assumed and how session level evaluation helps detect risk earlier. The discussion covers fraud patterns across the travel journey, high signal indicators including device level signals, and how teams apply selective controls to protect conversion while reducing financial and operational impact.