Webinar Description
Key Takeaways
- Webinar examining how organisations can extract greater value from Microsoft Security investments
- Features a case study from Higgins Coatings detailing their security transformation journey
- Expert perspectives from Microsoft and managed security services provider LevelBlue
- Addresses common challenges including licence underutilisation and difficulty demonstrating security ROI
- Designed for CISOs, Heads of IT, and security decision-makers in enterprise and mid-market organisations
Introduction
Many organisations have invested significantly in Microsoft Security solutions, yet struggle to realise the full potential of their licences. The gap between purchasing security capabilities and operationalising them effectively remains a persistent challenge for IT and security teams. This webinar brings together practitioners and vendors to examine how security leaders can bridge that divide, using real-world experience as a guide.
Scheduled for July 2026, the session features insights from Higgins Coatings, Microsoft, and LevelBlue, offering a practical perspective on turning security strategy into measurable outcomes.
About This Event
This virtual webinar is structured around a case study from Higgins Coatings, one of Australia’s leading commercial painting and maintenance providers. The session explores how the organisation worked to improve its security posture, address operational challenges, and maximise the return on its Microsoft Security investment.
The Head of IT from Higgins Coatings joins experts from Microsoft and LevelBlue to discuss the practical realities of implementing and managing enterprise security solutions. Rather than focusing on product features in isolation, the conversation centres on how managed security services and Microsoft technologies can work together to deliver tangible business and security outcomes.
The Challenge of Underutilised Security Investments
Microsoft Security has become a cornerstone of enterprise security architecture for many organisations, particularly those already embedded in the Microsoft 365 ecosystem. The suite encompasses a broad range of capabilities including identity and access management, endpoint protection, threat intelligence, and compliance tools. However, the breadth of these offerings can itself become a barrier to effective implementation.
Security teams frequently find themselves with access to sophisticated tools they lack the time, expertise, or resources to fully deploy. Licences go partially used. Features remain unconfigured. The result is a security posture that falls short of what the investment should theoretically provide. This pattern is particularly common in mid-market organisations where dedicated security personnel may be limited, and IT teams must balance security responsibilities against broader operational demands.
Demonstrating return on investment compounds the difficulty. Security spending is often viewed as a cost centre, and articulating the value of prevented incidents or reduced risk exposure requires metrics and reporting capabilities that many organisations have not yet developed.
Bridging Strategy and Execution Through Managed Services
The webinar examines how managed security services can help organisations close the gap between security strategy and day-to-day execution. LevelBlue, the managed security services provider featured in the session, works with organisations to operationalise their existing Microsoft Security investments rather than simply adding new tools to the stack.
This approach reflects a broader industry trend. As security tooling has grown more complex, many organisations have recognised that purchasing technology is only the first step. The ongoing work of configuration, monitoring, tuning, and response requires sustained attention that internal teams may struggle to provide consistently. Managed services can supplement internal capabilities, providing specialist expertise and around-the-clock coverage that would be difficult to maintain in-house.
For organisations already committed to the Microsoft ecosystem, working with a managed services provider familiar with that environment can accelerate time to value. Rather than learning each tool from scratch, internal teams can leverage external expertise to implement best practices and avoid common configuration pitfalls.
Lessons from Higgins Coatings
The Higgins Coatings case study provides a concrete example of these principles in action. As a commercial painting and maintenance provider, the organisation operates in an industry not typically associated with cutting-edge technology adoption. Yet like businesses across every sector, Higgins Coatings faces the same fundamental security challenges: protecting sensitive data, maintaining operational continuity, and managing risk in an increasingly hostile threat environment.
The session explores how the company’s IT leadership approached these challenges, the obstacles they encountered, and the outcomes they achieved. This practitioner perspective offers attendees an opportunity to learn from an organisation that has navigated the same decisions they may be facing, rather than relying solely on vendor-provided guidance.
Who Should Attend
The webinar is designed for security and IT leaders responsible for their organisation’s security outcomes. This includes CISOs, Heads of IT, IT Managers, and senior decision-makers in both enterprise and mid-market companies. The content is particularly relevant for organisations that have already invested in Microsoft Security products and are seeking to improve their utilisation of those tools.
Attendees considering managed security services as a way to augment internal capabilities will find the discussion of how these partnerships function in practice especially useful. The session also suits those tasked with demonstrating the value of security investments to executive leadership or boards, as the focus on measurable outcomes addresses this common reporting challenge.
The Broader Context for Security Leaders
The themes explored in this webinar reflect challenges that extend well beyond any single vendor’s product suite. Security leaders across industries are grappling with tool sprawl, skills shortages, and pressure to demonstrate business value. The proliferation of security solutions has not automatically translated into improved security outcomes, and many organisations are now focused on consolidation and optimisation rather than acquiring additional capabilities.
Microsoft’s position as both a productivity platform and security vendor gives it unusual reach into enterprise environments. For organisations already using Microsoft 365, Azure, or related services, the security tools integrated into these platforms represent a natural extension of existing investments. The question becomes not whether to use these capabilities, but how to use them effectively.
This webinar offers one perspective on answering that question, grounded in the experience of an Australian organisation that has worked through the process of turning security investment into operational reality.