Webinar Description
Key Takeaways
- Datto RMM introduces a WebRTC-based Web Remote tool with reduced latency and improved connection reliability
- FIPS 140-3 compliance now available for organisations with federal security requirements
- Rebuilt Network Discovery experience featuring a new Discovery Wizard and expanded SNMP OID library
- Patch management enhancements integrate CVE and CVSS data for risk-based vulnerability prioritisation
- Designed for MSPs, IT service providers and enterprise IT operations teams
Introduction
Kaseya’s quarterly product innovation update for Datto RMM provides IT professionals and managed service providers with a technical overview of recent platform developments. The September session focuses on three significant releases: the general availability of a new WebRTC-based remote access tool, FIPS 140-3 compliance certification, and the first phase of a redesigned network discovery system. These updates address ongoing challenges in remote endpoint management, regulatory compliance and network visibility that MSPs face when supporting distributed client environments.
About This Event
This virtual webinar delivers hands-on demonstrations and technical deep dives into the latest Datto RMM capabilities. The session includes performance benchmarks, practical implementation guidance and a preview of the Q4 2026 product roadmap. Attendees can participate in a live question-and-answer session with the Datto RMM product team, providing direct access to the engineers and product managers responsible for platform development.
WebRTC-Based Remote Access
The new Web Remote tool represents a fundamental shift in how technicians connect to managed endpoints. Built on WebRTC technology, the system establishes peer-to-peer connections that reduce latency compared to traditional relay-based remote access methods. This architecture improves session reliability, particularly when supporting endpoints across varied network conditions. For MSPs managing hundreds or thousands of client devices, connection stability directly affects technician productivity and service delivery timelines.
Federal Security Compliance with FIPS 140-3
FIPS 140-3 certification addresses a critical requirement for organisations operating within federal supply chains or handling sensitive government data. This cryptographic security standard, administered by the National Institute of Standards and Technology, validates that encryption modules meet rigorous security benchmarks. For MSPs serving clients in defence, healthcare or financial services sectors, FIPS compliance often determines whether an RMM platform can be deployed within regulated environments. The certification removes a significant barrier for service providers pursuing government contracts or clients with strict security mandates.
Redesigned Network Discovery and Monitoring
The rebuilt network discovery experience introduces a Discovery Wizard that simplifies the process of identifying and cataloguing network assets. Improved credential management streamlines authentication across diverse device types, while an expanded SNMP OID library extends monitoring coverage to a broader range of network hardware. These enhancements address a persistent challenge in managed services: maintaining accurate, real-time visibility into client network infrastructure without manual inventory processes.
Effective network discovery forms the foundation of proactive IT management. When MSPs can automatically detect new devices, configuration changes or potential security gaps, they can respond before issues affect client operations.
Risk-Based Patch Management
Patch management updates integrate Common Vulnerabilities and Exposures (CVE) identifiers and Common Vulnerability Scoring System (CVSS) data directly into the RMM interface. This integration enables technicians to prioritise patches based on actual risk severity rather than release date alone. When a critical vulnerability emerges, teams can immediately identify affected endpoints and deploy remediation without switching between security advisories and management consoles.
The volume of software vulnerabilities disclosed annually continues to grow, making risk-based prioritisation essential for resource-constrained IT teams. Surfacing CVE and CVSS data within existing workflows reduces the cognitive load on technicians and accelerates response times for high-severity threats.
Who Should Attend
This session is designed for IT managers, system administrators, network engineers and security analysts working within managed service providers or enterprise IT departments. Technical staff responsible for endpoint management, network monitoring or compliance initiatives will find the demonstrations particularly relevant. Decision-makers evaluating RMM platform capabilities or planning infrastructure investments can use the roadmap preview to inform strategic planning.
Conclusion
The quarterly update format provides existing Datto RMM users with structured insight into platform evolution while offering prospective adopters a transparent view of development priorities. As compliance requirements tighten and network environments grow more complex, understanding how core management tools are adapting helps IT leaders make informed operational decisions.