Conference Description
Key Takeaways
- Strategic leadership forum for UK managed service providers addressing AI, cybersecurity and regulatory change
- Designed for senior executives including CEOs, CTOs, CIOs and directors at MSPs and IT channel companies
- Covers positioning in AI-led markets, scaling through automation and turning compliance into revenue
- Sponsors include Acronis, Bitdefender, ConnectWise, Sophos, SonicWall, ThreatLocker and Wiz (Google Cloud)
- In-person event at Marriott Grosvenor Square, London
About the Event
XChange MSP 2026 is a UK leadership forum bringing together senior executives from managed service providers and technology suppliers. The event focuses on strategic decision-making during a period of significant change in the managed services market, with sessions addressing how AI is shifting customer expectations, the acceleration of cyber threats, ongoing industry consolidation and new regulatory frameworks that position MSPs within national cyber resilience strategies.
The format emphasises interactive discussions between MSP leaders, vendors, distributors and channel executives. Attendees engage in peer-to-peer conversations rather than passive presentations, with the programme structured around the strategic and operational decisions facing managed services businesses.
Cybersecurity and Compliance Focus
Cybersecurity forms a central theme, with discussions covering defence against advanced threats, cybersecurity platforms and cloud security. The event addresses how MSPs can respond to the evolving threat landscape while meeting compliance requirements that increasingly place managed service providers within formal national cyber resilience frameworks.
Sessions explore how compliance obligations can be transformed into revenue opportunities, positioning regulatory requirements as a business development channel rather than purely a cost centre. This reflects the growing role MSPs play in helping their clients meet security and compliance standards.
AI, Automation and Business Growth
The programme examines AI-driven service transformation and its impact on managed services delivery. Topics include platformisation, automation for operational scaling and strategies for competing in a consolidating market. The event addresses how MSPs can adapt their service models and identify growth opportunities as AI reshapes customer expectations across the IT channel.
Sponsors and Technology Partners
Technology vendors participating include Acronis, Bitdefender, ConnectWise, Hornetsecurity by Proofpoint, OpenText, Pax8, Slide, SonicWall, Sophos, ThreatDown, ThreatLocker, WatchGuard, Wiz (Google Cloud) and Worknest Cyber. These companies represent cybersecurity, cloud security, automation and managed IT services platforms relevant to the MSP market.
Who Should Attend
XChange MSP 2026 targets senior executives and decision-makers at managed service providers and IT channel companies. Relevant roles include CEOs, CTOs, CIOs, CFOs, CMOs, Vice Presidents, Managing Directors and Directors or Heads of Vendor Alliances, Strategy, Operations, Marketing and Sales. The event suits MSPs of all sizes seeking to address strategic challenges around market transformation, cybersecurity posture, regulatory compliance and business growth.