Webinar Description
Key Takeaways
- Examines the shift from assistive AI copilots to agentic AI systems that make decisions and initiate actions within defined guardrails
- Presents research findings from a study of 385 data and IT professionals on AI adoption drivers
- Addresses balancing efficiency and autonomy with security, data quality, governance, and trust
- Designed for IT operations professionals, data professionals, and IT executives in enterprise organizations
- Includes a preview of innovations from IBM TechXchange and IBM Observability
About the Event
This virtual webinar explores how agentic AI is changing IT operations, moving beyond assistive tools toward systems capable of autonomous decision-making within established boundaries. The session draws on original research conducted with 385 data and IT professionals to examine what is driving AI adoption and how organizations can transition from experimentation to scalable deployment.
Agentic AI in Enterprise IT
The webinar distinguishes between current AI copilot implementations and emerging agentic AI systems. Where copilots assist human operators, agentic systems can make context-driven decisions and take actions independently within predefined guardrails. This shift introduces new considerations around operational control, speed, and the level of autonomy organizations are prepared to grant AI systems.
Governance and Trust Considerations
As AI takes on greater operational responsibility, the session addresses critical challenges including security, data quality, skills gaps, and governance frameworks. The research-driven discussion examines how organizations can establish trust in AI systems while maintaining appropriate oversight and control over automated processes.
Who Should Attend
The webinar is suited for IT operations managers, data scientists, CIOs, CTOs, product managers, and business analysts working in medium to large enterprises. Professionals evaluating AI adoption strategies for IT operations or seeking to understand how to scale AI initiatives beyond pilot projects will find the research findings and practical guidance relevant.

