Webinar Description
Key Takeaways
- Presents new global consumer research on trust in AI-driven banking services
- Examines consumer expectations around transparency, control and fraud protection
- Features analysis from BioCatch and Datos Insights fraud and AML specialists
- Relevant for banking professionals evaluating agentic AI adoption strategies
About the Event
This webinar from BioCatch and Datos Insights presents findings from new global consumer research examining attitudes toward AI agents in banking. The session addresses a fundamental challenge facing financial institutions: whether consumers are prepared to delegate financial decisions and transactions to autonomous AI systems.
Consumer Trust and AI in Financial Services
The research explores the specific concerns shaping consumer confidence in agentic banking. Key areas of investigation include what transparency measures consumers expect from banks deploying AI agents, the level of control they want to retain over automated financial decisions, and the fraud protections they consider essential before trusting AI with their money.
Speakers
Trace Fooshee, Strategic Advisor for Fraud and AML at Datos Insights, and Serpil Hall, also a Strategic Advisor for Fraud and AML at Datos Insights, will present the research findings and analysis.
Who Should Attend
This session is suited for banking executives, fraud prevention professionals, digital banking strategists and product managers responsible for evaluating or implementing AI capabilities in consumer financial services.