Webinar Description
Key Takeaways
- Examines the October and November 2026 cyberattacks on European supermarket refrigeration systems that caused widespread inventory spoilage and operational disruption.
- Addresses security gaps in operational technology (OT) and IoT devices that operate outside traditional IT security visibility.
- Covers practical steps for improving asset visibility, strengthening access controls, and detecting suspicious activity in connected systems.
- Relevant for cybersecurity professionals, IT infrastructure teams, OT security specialists, and retail operations leaders.
The European Refrigeration Attacks
In October and November 2026, cyberattacks targeted supermarket refrigeration systems across multiple European countries. Attackers reportedly manipulated legitimate defrost controls to push temperatures as high as 50°C (122°F), resulting in spoiled inventory, disrupted operations, and significant financial losses for affected retailers.
The attacks exploited a vulnerability common to many connected OT and IoT environments: these devices often operate outside traditional IT security visibility, creating blind spots that attackers can leverage without deploying conventional malware.
Key Topics
ServiceNow cybersecurity experts will examine the reported attack techniques and their operational impact across European retailers. The session addresses how unmanaged OT and IoT assets, exposed management interfaces, legacy systems, and third-party access can create pathways for attackers.
Practical guidance will cover improving asset visibility, identifying critical exposures, strengthening access controls, and detecting suspicious activity before it disrupts operations. The session also explores why connecting cyber risk to operational impact and coordinated remediation is essential for protecting business continuity.
Who Should Attend
This webinar is designed for professionals responsible for cybersecurity, IT infrastructure, OT security, or retail operations who need to understand and secure connected systems that support business functions.